Delivery Terms
DELIVERY TERMS PLEASE READ
Delivery send out day are Monday Tuesday Wednesday if you can confirmation what day you would like and you will receive them the next day
Any DOA must be reported up to 1 hr after delivery with a picture of fish in the unopened bag. Any losses will be sent on your next order.
We can’t be responsible for any issues once the fish are placed into your own tank. So please do your own research before buying.
Delivery charge is not refundable.
You must be in to accept the fish.
Delivery charge adjusts so no matter how many fish or listings you purchase.
Feel free to message about any issues about ordering as we can put a special listing up for you to purchase.
Delivery price is to UK mainland
For Scotland and other areas please send a message for delivery charge adjustment.
If you just order and you are outside of our delivery area and not contacted us prior to you buying we will cancel order and refund you